Last updated: June 12, 2025
This Privacy Policy describes how La Chaise Couture (the “Site”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit, use our services or make a purchase on lachaisecouture.com (the “Site”), or when you communicate with us regarding the Site (collectively, the “Services”).
In this Privacy Policy, “you” and “your” refer to the user of the Services, whether you are a customer, a website visitor or any other individual whose data we collect in accordance with this policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal or regulatory reasons. We will post the revised version on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect (and have collected over the past 12 months) personal information about you from a variety of sources, as described below. The information we collect depends on how you interact with us.
In addition to the specific uses listed below, we may use your information to communicate with you, improve the Services, comply with our legal obligations, enforce our terms of use, and protect the Services, our rights and the rights of our users.
What Personal Information Do We Collect?
This depends on how you interact with the Site:
Information you provide directly to us:
Contact details: name, address, phone number, email
Order information: billing and shipping address, payment confirmation
Account information: login, password, security questions
Customer support: content of your messages or communications with us
Certain services require you to provide this information. Failure to do so may limit access to certain features.
Usage information:
We automatically collect certain data through cookies, pixels and similar technologies. This includes your IP address, device type, browser, interactions with the Site, and related information.
Information from third parties:
We also receive data from:
Our technical service providers (Shopify, hosting providers, customer service tools, etc.)
Our payment partners (banking details, billing information, etc.)
Advertising and analytics tools (third-party cookies, pixels, SDKs, etc.)
This data is processed in accordance with this Privacy Policy.
Use of Your Personal Data
Providing products and services: order processing, account management, shipping, returns, notifications
Marketing and advertising: sending promotional communications or targeted advertisements
Security and fraud prevention: detecting malicious activity, securing your account
Service improvement: customer assistance, support, user experience enhancement
Cookies
We use cookies to improve your experience, generate statistics and personalize content. You may manage your preferences through your browser settings; however, disabling cookies may limit access to certain features.
We also recognize the Global Privacy Control (GPC) signal to allow you to opt out of advertising-related data sharing. To learn more:
https://globalprivacycontrol.org/
Sharing of Your Personal Information
We may share your information in the following cases:
With service providers (payment, hosting, logistics, etc.)
With our marketing partners
With your explicit consent
Where required by law or in connection with a business transaction (merger, sale, etc.)
We do not share or sell sensitive personal data without your consent.
Third-Party Websites
The Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal data from children. If you are a parent or guardian and wish to have such data deleted, please contact us.
Data Security and Retention
We implement security measures to protect your data, but no system is completely secure.
Data retention periods depend on the purpose of processing (e.g. account management, legal obligations).
Your Rights
Depending on your place of residence, you may have certain rights, including:
Accessing your personal data
Requesting deletion or correction
Objecting to processing or requesting data portability
Withdrawing your consent
Managing your marketing preferences
Appealing a refusal of your request
We may verify your identity before responding. You may designate an authorized representative to exercise your rights on your behalf.
Complaints
For any complaint, please contact us at: contact@lachaisecouture.com
Depending on your country, you may also contact your local data protection authority.
International Users
Your data may be transferred outside your country. If transferred outside Europe, we rely on standard contractual clauses approved by the European Commission or equivalent safeguards.
Contact
For any questions or requests related to privacy, please contact us at: contact@lachaisecouture.com
